dig

Our capabilities

What exactly does DIG offer? Digital transformation, end to end.

Our approach

  • Align

    We'll help you understand the business case and feasibility of your project, walking you through a full assessment to set you up for success.

  • Plan

    A successful project requires a deep understanding of the market and customer. Before we build, let's create clarity and a playbook for a winning product.

  • Deliver

    Our planning process is extensive, but this is where we shine. We will deliver your solution on time and within budget, with ridiculously high standards for quality.

  • Scale

    As soon as your product is launched, we set our sights on how to scale it up, from monitoring and insights to feature enhancement and customer support. Let's turn your business case ROI into a reality.

Digital transformation is our jam. No matter where you are in the process, we can help you assess the risks, turn them into opportunities and hit your goals.

  • Innovation Strategy Icon

    Innovation Strategy

  • Experience Design Icon

    Experience Design

  • Technology Enablement Icon

    Technology Enablement

  • Growth Mapping Icon

    Growth Mapping

  • Customer Care Icon

    Customer Care

Innovation Strategy

Nobody wants to spend time and money on a product that won’t succeed. We’ll help you understand what’s possible and how to make it happen. No do-overs necessary.

  • Transformation Playbook

  • Product Viability, Feasibility and Desirability

  • Technical Blueprinting

  • Research + Analysis

Experience Design

Human-centered design is in our DNA. We envision your product from the user’s POV and make sure no scenario or detail is overlooked.  

  • UX Strategy 

  • UI Design 

  • CX Journey Mapping

  • Product Assessment + Testing

Technology Enablement

You could say we’re technically great at what we do, thanks to developers who build for performance with pride in their work. We like to stay one step ahead in the tech space so you can edge out competitors.

  • Products

  • Mobility

  • IoT 

  • Commerce

Growth Mapping

You have a great digital product, but it won’t grow without a strategy to fill the funnel. We’ll help you coordinate a market launch and get new customers through the digital door 24/7.

  • Product Launch Planning

  • Lead Generation Strategy

  • Digital Advertising 

  • Email Marketing

Customer Care

Winning brands pay attention to all of the channels. We build strategies to delight customers when they need support with your product or service.

  • Systems + Platforms

  • User Guides 

  • Chatbots

  • Product Support 

  • FAQs

Browse our virtual trophy case.

Top B2B Companies Clutch Michigan 2022 Logo
The Best of Michigan Business Logo
Best and Brightest Companies to Work For Logo
Michigan Celebrates Small Business 50 Companies to Watch Awards Recipient Logo
40 Under 40 Business Leaders Logo
IDA Design Awards Logo
Top B2B Companies Clutch Michigan 2022 Logo
The Best of Michigan Business Logo
Best and Brightest Companies to Work For Logo
Michigan Celebrates Small Business 50 Companies to Watch Awards Recipient Logo
40 Under 40 Business Leaders Logo
IDA Design Awards Logo

"DIG is very good at communicating with us and their reports are always clear and consistent. Working with them is uncomplicated."

Tim Kearns, CIO, Great Lakes Observing System

Have a project? Let's connect.